Receptionist - Eagan, MN

Purpose:

                Provide positive first contact for visitors and callers and accurately complete sales order entry.

Direct Supervisor:                                                                             Secondary Supervisor:

                                Cherie                                                                                                    Davin

Responsibilities:

1.       Maintain Customer Relationships

·         Greet visitors and customers maintaining security awareness

·         Answer, screen and direct phone calls

·         Deal with queries from the public and customers

2.       Sales Order Entry

·         Input customer orders

·         Generate picking ticket for warehouse

·         Mail or Email signed bill of ladings and/or invoices

·         Process invoices once they are delivered/picked up, signed and lotted

·         Credit card processing

·         Lotting

3.       Office Support

·         Provide general administrative and clerical support

·         Tidy and maintain the reception area and kitchen

·         Other clerical/administrative duties as determined by supervisor

4.       Comply with Gregory’s Foods, Inc. Quality System, Policies and Procedures

Competencies:

o    Effective communication skills including telephone skills

o    Team Player with ability to handle fast paced and changing responsibilities

o    Ability to work with a wide range of people including internal and external customers and vendors

o    Organized

o    Attention to detail

o    Reliable

o    Take initiative to find work when workload is light.

o    Work under pressure to meet deadlines while maintaining positive attitude and exemplary customer service

o    Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

o    Keyboarding and 10-key accuracy

o    Proficient on computer especially

o    MS Office

o    Pick System – will train

Expectations:

o    Monday-Thursday 8:00 – 5:00, Friday 8:00-4:00, 2 paid 15-minute breaks and a 30-minute unpaid lunch

o    No meals at front desk

o    Limit cell phone use to breaks

Education:

o    High school diploma or GED