Job Openings
murica

IT Support - Loveland, CO

Location:

Loveland, CO

Openings:

0

Job Title:  Help Desk I

Reports to: IT Manager

Position Type: Part-Time

Rubadue Wire is looking for talented, dedicated people to become part of our growing team at our wire manufacturing plant in Loveland, CO.  We offer competitive wages and excellent benefits!

Responsibilities 

Essential functions include the following; however, other duties may be assigned: 

  • Ensure high level of customer satisfaction by clarifying customer needs and ensuring they are met.
  • Handle first level support of service requests for all hardware including printers, software and network related issues.
  • Support windows operating systems, Microsoft Office 365 and a variety of other applications.
  • Reduce frequency of common help desk support issues through education/training of end users or through recommendation to management of potential areas of staff development. 

Job Requirements: 

  • Great Communication and customer service skills.
  • Experience supporting Microsoft workstation. 
  • Strong organizational and time management skills. 
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player. 

Education and Experience

  • Associates degree or higher, preferable in IT.
  • Prefer 1-year experience in IT support.
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