IT Support - Loveland, CO
Job Title: Help Desk
I
Reports to: IT Manager
Position Type: Part-Time
Rubadue Wire is
looking for talented, dedicated people to become part of our growing team at
our wire manufacturing plant in Loveland, CO. We offer competitive wages
and excellent benefits!
Responsibilities
Essential
functions include the following; however, other duties may be assigned:
- Ensure
high level of customer satisfaction by clarifying customer needs and
ensuring they are met.
- Handle
first level support of service requests for all hardware including printers,
software and network related issues.
- Support
windows operating systems, Microsoft Office 365 and a variety of other
applications.
- Reduce
frequency of common help desk support issues through education/training of
end users or through recommendation to management of potential areas of
staff development.
Job
Requirements:
- Great
Communication and customer service skills.
- Experience
supporting Microsoft workstation.
- Strong
organizational and time management skills.
- Results-oriented,
self-motivated, energetic, professional, reliable, and a team
player.
Education and
Experience
- Associates
degree or higher, preferable in IT.
- Prefer
1-year experience in IT support.
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