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Customer Service Rep [Archived] - Montrose, PA


Montrose, PA




  • Identify and assess vendors needs to achieve satisfaction
  • Manage large amounts of incoming calls
  • Handle vendor complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of vendor interactions
  • Provide accurate, valid and complete information by using the right methods/tools


  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively


  • High school degree or GED required
  • 1-2 years’ experience in customer service
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We transitioned from six temporary employment agencies to one professional employment group, that being CMG. Due to circumstances beyond our control, we had to expedite the transition quite rapidly,...
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and CMG rose the occasion by moving our turnover date ahead by 2 weeks. They were true heroes in our eyes.

Through today, I can say that we haven’t had any negative issues with CMG. We have saved a substantial amount of money by converting to them.

I highly recommend CMG for an employment solution to any company looking to outsource their employment needs. read less

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