Job Openings
murica

Temp CSR - Thornton, CO

Location:

Thornton, CO

Openings:

1

Monday-8am-5pm

 

Tuesday-8am-5pm

Wednesday-8am-1pm

Thursday- 8am-1pm

Friday-8am-1pm

 

Temporary Customer Service Representative

Experience/Skills needed:

Minimum 3 years experience in Customer Service position. Ability to multi-task in busy, deadline oriented office environment within a 12person team as well as staying on task independently. Stay organized and on task with information coming in a number of ways. Microsoft Office experience; Outlook at an advanced level. Spreadsheet, word processing, Windows and Sage X3 or other CRM/ERP system proficiency required.

Duties anticipated:

  Prompt completion  of shipping orders by daily deadline; accurate communication to the Shipping Department for order fulfillment.

  Heavy order entry that requires very high attention to detail.

  Accurate and efficient handling of electronic orders and phone orders.

  Contact customers via email and outbound calls in a  professional and timely manner.

Educate and provide the latest information to customers on all company products. Exhibits flexibility, patience, teamwork, motivation and an    upbeat attitude toward all customers and changes in the day-to-day operation  of the business.

Act as the customers advocate by providing exceptional service with every encounter.

 

Open Schedule flexibility to cover vacations and holidays as requested.

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