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Corporate Management Group - Workforce management and staffing solutions - Careers
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Help Desk Tech - Boulder, CO


Boulder, CO



Responsible for deploying, configuring, maintaining and troubleshooting all computer endpoints including, but not limited to, PCs, telephones, mobile devices and printers. Will also maintain the user database in Active Directory, telephone, and ERP systems. Coordinate all incoming Help Desk requests and assign to appropriate support personnel. Research, order and configure new hardware as needed, maintain operations documentation and procedures, as well as inventory for departmental office supplies and all company hardware. The Helpdesk Technician will Train users on all standard PC and telephone applications . Provide occasional off-shift operational support when necessary and work and on-call rotation schedule. Knowledge of Windows operating systems, Microsoft 365 Office programs, and ERP systems, preferably SAP required. College coursework in a technical field, Previous Helpdesk experience strongly preferred, as well as 2+ years of PC support and supporting VOIP telephone systems

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We transitioned from six temporary employment agencies to one professional employment group, that being CMG. Due to circumstances beyond our control, we had to expedite the transition quite rapidly,...
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and CMG rose the occasion by moving our turnover date ahead by 2 weeks. They were true heroes in our eyes.

Through today, I can say that we haven’t had any negative issues with CMG. We have saved a substantial amount of money by converting to them.

I highly recommend CMG for an employment solution to any company looking to outsource their employment needs. read less

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